Ways a Help Desk Can Help You

If there’s one thing that needs to be done in real time both within and without an organisation, then it’s communication. Think about it this way, a company employee has a set amount of time to finish a set amount of tasks; however, the employee runs into some trouble with the system they’re working on and they have to wait in line for help, wasting both their time and the time of the company they work for. However, if there were a single software portal that keeps detailed records of all submitted issues, the employee can get the help they need in a moment.

Kayako’s helpdesk support software is designed to streamline communication and make it possible for every concerned individual to be kept in the know about all manner of things that may concern them. Though helpdesk software are also used to answer queries from customers as well, they’re used to provide tech support to employees more often, hence the above example. Here’s how a help desk can help you at work.

You Can Work More Efficiently

To sum things up, help desks allow office workers to get their issues fixed fast and it also makes it easier for them to submit their issues, which makes it possible for everyone at work to focus on being productive rather than running around, trying to get things fixed.

The IT Guys Can Multitask

Help desks not only benefit workers, but they also benefit the IT team that runs around and fixes all tech related problems. The help desk system can assign a number of similar issues to a expert single agent, making it possible to resolve more problems in a smaller span of time.

Categories: Tech

Why Use Blockchain

Blockchain is the newest and, quite frankly, the best way to be storing data and information right now, and probably for a long while. Things such as large data centers which charge you a lot of money to use their services, and cloud based services are a thing of the past. With blockchain you will be able to avoid the pitfalls that these other storage facilities offer. From average individuals to big and small businesses, every person can use and benefit off of blockchain. In this article we will be going through a few of the major reasons why you should consider switching over to blockchain.

With things like data centers or cloud storage facilities, there are two major problems that come your way. First of all, regardless of whether you are a data storage provider or whether you are a use, the cost to you is quite high. Building and maintaining a large cloud based service is huge and a lot of vendors find it quite difficult covering that cost. With that the cost for the consumer goes up quite a bit too. The second major problem is the fact that these data and information storage services are often not all that secure. With such a large amount of data being stored on cloud services, both confidential information and personal information, you would assume that the data will be safe. However, that is often not the case at all as these data storage centers are easily hacked in to and information can be stolen with ease. With such high costs and the inability to provide security for the information, these cloud storage facilities do not match up to the requirements of people. This is where blockchain comes in and offers both cheaper prices and higher security. You can learn more on Yotta Laboratories.

Categories: Tech

How Do You Learn About DNS Proxy

If you do not live in US but love Hollywood then you would understand people going for different means just to watch American television. You can always search up how to get American TV channels in Canada by just typing it on a search engine and even if you are not in Canada, you will be able to find useful information which will allow you visit American websites even if you are not in Canada or America. If you wish to learn about using DNS proxy then you would need to learn how to use them and there are a number of ways that you can learn to do so.

Online Material

If you search up about this particular topic on the internet, you would find that there is a lot of material online so if you are truly dedicated to learning then we guarantee that you would be able to learn how to use a DNS proxy that will allow you to watch shows that are only for people living in the United States without any trouble and you would be able to enjoy all the TV shows and movies that you love. There are many links that you will find on the internet so make sure that you go through as many as you can and follow the instructions that you find common among all of those as that will be the method that is workable and easy.

Tech Savvy Friend

Another way that you can learn how to use US based DNS proxy is to contact a friend who is tech savvy or someone who has already done this before and they will explain the whole method to you or maybe even do it for you.

Categories: Tech

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